Terms of Service

1. Acceptance of Terms

By accessing or using ShiftzView AI's services, websites, or applications ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and ShiftzView AI, Inc. ("Company," "we," "our," or "us").

2. Description of Services

ShiftzView AI provides AI-powered recruitment and hiring solutions, including but not limited to:

• Candidate sourcing and matching algorithms
• Resume analysis and ranking systems
• Interview scheduling and management tools
• Automated screening and assessment features
• Analytics and reporting dashboards
• Integration with third-party HR platforms

Our Services are designed to enhance the hiring process through artificial intelligence and machine learning technologies.

3. User Accounts and Registration

Account Creation

To access certain features, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Keeping your account information current and accurate

Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts. By using our Services, you represent and warrant that you meet these requirements.

4. Acceptable Use Policy

Permitted Uses

You may use our Services for legitimate business purposes related to recruitment and hiring.

Prohibited Activities

You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Upload malicious code or attempt to breach security
• Engage in discriminatory hiring practices
• Misuse candidate data or violate privacy rights
• Reverse engineer or attempt to extract source code
• Use our Services for spam or unsolicited communications
• Create fake accounts or impersonate others

5. Data and Privacy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. You acknowledge that:

• We collect and process data as described in our Privacy Policy
• You are responsible for obtaining necessary consents for candidate data
• You must comply with applicable data protection laws
• We implement reasonable security measures but cannot guarantee absolute security

6. Subscription Plans and Payment

Subscription Terms

Our Services are offered under various subscription plans with different features and limitations. Subscription terms include:

• Monthly or annual billing cycles
• Automatic renewal unless cancelled
• Pro-rated charges for mid-cycle upgrades
• No refunds for partial months

Payment Terms

By providing payment information, you authorize us to charge the applicable fees. You agree to:

• Provide accurate and current payment information
• Pay all charges when due
• Update payment methods as needed
• Be responsible for any taxes or fees

7. Intellectual Property Rights

Our Rights

All rights, title, and interest in our Services, including software, algorithms, designs, and content, remain our exclusive property or that of our licensors.

Your Rights

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use our Services for your internal business purposes.

User Content

You retain ownership of content you upload but grant us necessary rights to provide our Services, including the right to process, analyze, and store such content.

8. Service Availability and Support

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may:

• Perform scheduled maintenance with advance notice
• Make emergency updates without prior notice
• Modify or discontinue features with reasonable notice
• Temporarily suspend access for security or technical reasons

Support is provided according to your subscription plan and our published support policies.

9. Disclaimers and Limitations of Liability

Service Disclaimers

Our Services are provided "as is" without warranties of any kind. We disclaim all warranties, including:

• Merchantability and fitness for a particular purpose
• Accuracy or completeness of AI-generated results
• Uninterrupted or error-free operation
• Security against unauthorized access

Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the fees paid by you in the 12 months preceding the claim. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Hiring decisions made using our Services
• Third-party actions or content

10. Indemnification

You agree to indemnify and hold us harmless from claims arising from:

• Your use of our Services
• Violation of these Terms
• Infringement of third-party rights
• Your hiring practices or employment decisions
• Content you upload or submit

11. Termination

Termination by You

You may terminate your account at any time by following the cancellation process in your account settings or contacting support.

Termination by Us

We may suspend or terminate your access immediately for:

• Violation of these Terms
• Non-payment of fees
• Fraudulent or illegal activity
• Abuse of our Services or systems

Effect of Termination

Upon termination, your access will cease, and we may delete your data according to our data retention policies. Accrued obligations survive termination.

12. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Arbitration

Most disputes can be resolved informally. For formal disputes, we both agree to binding arbitration under the rules of the American Arbitration Association, except for:

• Intellectual property disputes
• Small claims court matters
• Injunctive relief requests

13. Modifications to Terms

We may modify these Terms at any time by posting updated terms on our website. Material changes will be communicated via:

• Email notification to account holders
• In-app notifications
• Website banners or notices

Continued use after the effective date constitutes acceptance of the modified Terms.

14. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any order forms, constitute the entire agreement between us.

Severability

If any provision is found unenforceable, the remaining provisions will continue in full force and effect.

Assignment

You may not assign these Terms without our consent. We may assign our rights and obligations without restriction.

Force Majeure

Neither party is liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, government actions, or network failures.

15. Contact Information

For questions about these Terms of Service, please contact us: